SUPPORT

Frequently Asked Questions

The Nuuniverse asks, we answer.
At this time, we don’t have samples available. We do sample our product at various race expos, grocery stores, and events. If you see us, stop by and give our product a taste.We are also sold in major retailers like: Whole Foods, REI, Target, Kroger, Dicks Sporting Goods, Vitamin Shoppe, Academy Sports, and lots of local running/bike shops if you want to pick up a single tube to try there. Where to start? Some of our best-selling flavors are: Strawberry Lemonade, Tri-Berry, and Lemon Lime – try one today!

 

We recommend consuming our products within 6 months after the ‘best by’ date if still sealed, 2-3 months if opened. At this time, we don’t offer replacements for expired product
Consumption differs from person to person depending on activity, sweating and medical needs. That said, most people consume 1-4 tabs a day depending on their needs. We recommend not exceeding 6 tabs per day.
All of our products are soy and dairy free! We are gluten free and vegan certified. Our facility is a nut and peanut free facility. It is also a dedicated gluten-free facility which includes wheat. We do use non-GMO derived dextrose (from corn) in our electrolytes and performance formula. We do not have dextrose in our vitamin and immunity formula; however, it does contain non-GMO citric acid that is derived from corn. In our Electrolyte formula: the Citrus Fruit and Tri-Berry contain grapefruit as a natural flavor. If your particular allergy is not addressed here, please reach out to info@nuunlife.com so we can help answer your specific dietary questions.
Feel free to email (info@nuunlife.com) or call us toll-free at 855-426-6886 with any questions, comments, concerns about your order or the product.
Please visit our international distribution page for more information on how to find Nuun worldwide. At this time nuunlife.com does not ship internationally. 
Double check to make sure you're logged in to your account. If this is your first time ordering from our webstore, you will need to create account. Once you're logged in and have added your items to your cart, you can add the promo code. also, confirm that the code was entered correctly. If it's still not working, please email info@nuunlife.com.
All Nuun branded products do not contain any nutrients that cannot be consumed by children, and the refreshing taste and sodium may encourage them to drink more water. However, daily requirements for children differ to what’s recommended for adults. Some of our Nuun electrolytes and Nuun vitamins contain small amounts of caffeine (40 mg per serving), and these products when consumed in greater quantities may not be suitable for children. We suggest consulting with your child’s physician prior to use.
Nuun electrolytes and Nuun vitamins contain very minimal amounts of both carbs and sugar. We use 1 gram of dextrose (d-glucose) to help increase the rate of fluid and nutrient delivery. Dextrose is high on the glycemic index (gi), but the minimal amount of dextrose in our electrolytes and vitamins products will have a little to no impact on blood sugar. We recommended consulting with your physician with any additional questions or concerns.
Many of our team-members have drank Nuun all through their pregnancy. However, we always recommended consulting with your physician prior to use. 
Most of the nutrients in Nuun are water-soluble, any excessive consumption will be excreted through urine. However, some of our products contain 360 mg of sodium. Excessive sodium intake for sedentary individuals can lead to chronic diseases. Our electrolytes, and performance product lines are meant to be consumed before, during, or after exercise.
All Nuun branded products contain a blend of electrolytes to help aid in physical process of hydration when the tablets are suspended in water. 
Nuun electrolytes and Nuun performance contain corn-derived dextrose, and Nuun electrolytes and Nuun vitamins contain citric acid derived from corn. The source of our B-vitamins is pyridoxine HCL and folic acid, which are commonly derived from corn or grains.
No, Nuun is manufactured in a facility that uses nitrile gloves.
No, Nuun does not contain any tree nuts or peanuts, and is manufactured in a facility that does not contain tree nuts or peanuts in any product it produces.
All Nuun branded products do not contain any banned, or illegal substances. Our products are certified by informed choice – trusted by sport to ensure they are safe for consumption. To learn more about the certification, visit their website.
Yes, all Nuun products are 100% vegan.
Yes, all Nuun branded products are gluten free. Nuun electrolytes, Nuun Immunity, Nuun vitamins, and Nuun performance have been certified gluten free by the gluten intolerant group (gig). For more information visit their website.
To the best of our knowledge, the knowledge of our manufacture and suppliers, our products do not contain any genetically modified or engineered organisms, and/or DNA manipulation in the final product form. Nuun performance and Nuun Immunity are certified non-GMO by the non-GMO project, and we are currently undergoing the verification process on all of our other product lines.
Vitamin c, although very important for daily health, is commonly found in many foods and is the least "under-consumed" of the vitamins. Therefore, we prioritized more of the other vitamins that most people consume less of, since there is a limit to how much we can fit in each tablet.
Give us a ring or email info@nuunlife.com and we will be happy to send you a scoop!
Given the purity of the ingredients and powder form, clumping sometimes occurs when the bag is exposed to heat or humidity. This does not reduce the effectiveness or flavor of the product – it’s natural and harmless. Once mixed, it will taste and perform the same.

If the powder hardens, break it up before adding it to water. The powder will dissolve completely. We will continue to improve our packaging so that we can reduce clumping while keeping the same pure ingredients.

We recommend storing performance the same way as our tablets: at or below 80 degrees Fahrenheit. Be sure to re-seal the bulk bags properly after use.
When stored at or under 80 degrees Fahrenheit with the bag properly sealed, the dried powder will stay fresh for two years after manufactured date. When pre-mixed and refrigerated, performance will stay fresh for up to a week.
Our products have a 24-month expiration date from the time they were produced. The expiration date can be found stamped on the bottom of the tube. Once added to water we recommend storing pre-mixed Nuun in the fridge, and consuming within the week. The longer it sits, the more flavor and electrolyte profile can degrade.
You can certainly prepare your nuun in advance to make the morning of the race or a training session more convenient. We’ve noticed that refrigerating for several days only affects the flavoring, not the nutrient content or quality. 
The tiny beads are made up of silicon dioxide. They help retain any moisture present within the tube. Silicon dioxide is non-toxic.
Tubes can be recycled at any facility that processes #5 plastics. Click here to find a location near you. however, only the tube itself is recyclable, the waterproof stopper is not yet recyclable.
Nuun is manufactured in Minneapolis, MN in the USA with domestic and imported ingredients.
Proper hydration is key to maintaining a healthy lifestyle! Whether you’re training, resting or on-the-go, the electrolytes found in Nuun electrolyte tablets (sodium, potassium, magnesium, calcium) will aid in the absorption of water, keeping you healthy and hydrated.
Nuun is sold in our webstore and over 5,000 outlets in the U.S. and available in over 30 countries. If you're in the United States, you can find a store here.
Nuun is a hydration tablet that is packed with electrolytes, light flavor, and made from clean ingredients!