who may use the website:
nuun.com is not intended or designed to attract users under the age of 13. although Nuun and nuun.com do not specifically seek to obtain any information from children under the age of 13, there are certain areas of nuun.com that children may visit. nuun does not knowingly collect personal information from individuals under 13. if individuals under 13 years of age wish to participate in contests or promotions, they must obtain the consent of their parent or guardian. if you are under 13, we ask that you not send us any personal information unless you have parent or guardian permission. in the event that we learn that such information has been sent to our website, we will not create a profile or otherwise retain the child’s information.
nuun.com is intended for users from the united states and those not governed by privacy policies of other countries. users from other countries are advised not to disclose personal information to our website. information sent to us will be housed on servers located in the united states. do not send us information unless you consent to the application of u.s. law and to the use and disclosure of your information consistent with this privacy statement.
information we collect: personally identifying information
nuun will only collect personally identifiable information which you knowingly and voluntarily provide. you may be asked to provide personally identifiable information on nuun.com, which may include your name, address, telephone number, credit card number, and e-mail address. this information can be gathered when feedback or e-mails are sent to Nuun, when you register to receive email updates from us or make purchases via the website. to update your contact information, please contact us by email at firstname.lastname@example.org.
nuun collects certain anonymous data regarding the usage of the website. this information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. the anonymous data collected on nuun.com can include information such as the type of browser you are using, and the length of the visit to the website.
as is true of most websites, nuun.com gathers certain information automatically and stores it in log files. this information includes internet protocol (IP) addresses, browser type, internet service provider (isp), referring/exit pages, operating system, date/time stamp, and clickstream data. we use this information to analyze trends, administer the website, track users' movements around the website and gather demographic information about our user base as a whole. except as noted herein, we do not link this automatically-collected data to personal information.
use and disclosure of personal information:
except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on nuun.com to others. the information collected by our website is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our website. we will disclose your personally identifiable information to third parties for order tracking purposes, to charge your credit card (or process your check or money order, as appropriate), fill your order, improve the functionality of our website, perform statistical and data analysis, deliver your order, and deliver promotional emails to you from us. for example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered.
nuun may also disclose personally identifiable information in order to respond to a subpoena, court order or other such requests. nuun may also provide such personally identifiable information in response to a law enforcement agency's request or as otherwise required by law. your personally identifiable information may be provided to a party if Nuun files for bankruptcy or there is a transfer of the assets or ownership of Nuun in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
third party websites
nuun is not responsible for the privacy policies of websites to which it links. if you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. we strongly suggest you review such third party's privacy policies before providing any data to them. we are not responsible for the policies or practices of third parties. please be aware that nuun.com may contain links to other websites on the internet that are owned and operated by third parties. the information practices of those websites linked to nuun.com are not covered by this policy. these other websites may send their own cookies or clear gifs to users, collect data or solicit personally identifiable information. we cannot control this collection of information. you should contact these entities directly if you have any questions about their use of the information that they collect.
nuun.com has security measures in place to protect the loss, misuse, and alteration of the information under Nuun’s control. when you make a purchase or create an account on nuun.com, your transactional information is transmitted in a safe, encrypted format.
PO box 3312
seattle, WA 98114